Measuring healthcare quality through voice
Patient experience surveys with low completion rates and shallow responses leave quality teams guessing. sawtcare replaces that with voice-first collection that captures what patients actually think and feel about their care.
Why Voice for Healthcare
Authentic Patient Feedback
Patients share 3x more detail when speaking naturally about their care. Voice captures the nuance, emotion, and context that written surveys miss.
AI-Structured Quality Data
Healthcare-trained AI analysis extracts sentiment, clinical themes, and quality indicators from every spoken response. Structured data ready for CMS reporting.
Health Equity by Design
Voice collection in 100+ languages removes literacy and language barriers. Every patient can share their experience, regardless of background.
The Problem We Solve
Healthcare quality measurement depends on patient feedback, but traditional collection methods are failing. Mail-based CAHPS surveys see declining response rates. Phone surveys are expensive and hard to scale. Digital text forms create barriers for elderly patients, non-English speakers, and people with disabilities.
The result: quality teams make decisions based on incomplete data from a narrow slice of their patient population. Critical voices go unheard. Improvement opportunities go undetected.
sawtcare addresses this by making feedback collection as natural as a conversation. Patients speak on any device, in any language. AI handles transcription and analysis. Quality teams get structured, representative data that reflects the full spectrum of patient experience.
Purpose-Built for Healthcare
Our AI analysis pipeline is tuned for healthcare contexts. Domain-specific modules for patient experience, clinical research, and quality auditing extract the right indicators from spoken feedback -- care quality themes, safety signals, clinical terminology, and patient sentiment.
OpenAI Whisper provides transcription across 100+ languages with confidence scores, enabling multilingual patient populations to participate without interpreters.
Pre-built templates for CAHPS, patient satisfaction, post-discharge follow-up, clinical research intake, and quality auditing let teams deploy in minutes rather than weeks.
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Deploy a voice-first patient survey in minutes. Free to start, no credit card required.
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