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Voice-first quality measurementصوت

Healthcare quality, heard.

Voice-first forms for CAHPS, patient experience, and clinical research. Spoken feedback becomes structured quality data across 100+ languages, with no typing burden and no literacy barrier.

app.sawtcare.com / analytics
HCAHPS · Q2 2026
Discharge experience
LIVE
1,284
Responses
79
Avg sentiment
47%
Completion
Sentiment by week
Recent responses
Discharge clarityAR → ENPositive · 91
Nursing communicationENPositive · 84
ED wait timeES → ENMixed · 52
Pain managementENPositive · 78
Live response analysis
CAHPS◆HCAHPS◆CG-CAHPS◆OAS CAHPS◆Patient-reported outcomes◆CMS reporting domains◆Health equity◆Post-discharge follow-up◆Quality auditing◆CAHPS◆HCAHPS◆CG-CAHPS◆OAS CAHPS◆Patient-reported outcomes◆CMS reporting domains◆Health equity◆Post-discharge follow-up◆Quality auditing◆
Why voice, measuredThree things change when patients speak.
40–50%
Higher CAHPS completion

Voice surveys consistently outperform mail and phone collection.

Voice survey research
3×
Richer patient narratives

Patients share markedly more detail when speaking naturally about their care.

Comparative response analysis
100+
Languages, no interpreter

Capture feedback in any language, removing literacy and access barriers.

Whisper transcription
How it works

From patient voice to quality insight.

01

Template, or build your own

Start from CAHPS, patient-experience, clinical-research, or quality-audit templates. Tune questions to your program and reporting domains.

02

Patients and staff speak

Respondents answer by voice on any device via a branded link or QR. AI transcribes in 100+ languages, with no literacy barrier and no interpreter.

03

Structured quality data

Every response is scored for sentiment, clinical themes, and quality indicators, then exported to your reporting stack, ready for review.

What happens to a response

Unstructured speech becomes structured quality data.

Spoken response · 0:42 · AR

“The nurses were so attentive and explained my discharge clearly. I just waited a long time before they admitted me.”

AI
Structured outputJSON
SentimentPositive · 83
Primary topicNursing care
Quality flagWait time
CAHPS domainCommunication
LanguageArabic → EN

Built for the quality workflows that matter most.

Four programs · one voice layer
01

CAHPS & patient experience

Replace mail and phone CAHPS collection with voice-first surveys that capture richer narratives and outperform legacy methods on completion. Every response is scored and structured to CMS reporting domains, ready for quality review.

40–50%
higher completion
02

Clinical research

Patient-reported outcomes and qualitative trial feedback through natural speech.

03

Post-discharge follow-up

Voice check-ins that flag readmission risk before patients return to the ED.

04

Quality auditing

Hands-free capture during safety rounds, with structured records and no workflow break.

كل صوت

Every voice.

No typing burden on patients. No literacy barriers. No language gaps. Just speak.

Aligned to what you report on

Speaks the language of healthcare quality.

CAHPS
HCAHPS
CG-CAHPS
OAS CAHPS
CMS reporting domains
Patient-reported outcomes
01

HIPAA-aligned

PHI encrypted in transit and at rest; signed BAA available.

02

SOC 2 Type II

Independently audited security, availability, and confidentiality controls.

03

Data residency

Regional hosting options; PHI never used to train third-party models.

04

Exports to your stack

Structured results to your EDW, REDCap, or BI tools via CSV and API.

Bring voice-first measurement to your program

See your own CAHPS instrument run as a voice form.